Versand

Thank you for visiting and shopping at Fruza Store! We ship all of our orders via CTT - Correios de Portugal. You will receive an email update with your tracking number once your order has shipped.

Processing and Delivery Times

All orders are processed within 3-5 business days. Standard shipping typically takes between 2-8 business days, for destinations within the EU. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number to track your order. Once you receive your tracking number, please allow up to 24-48 hours for the tracking portal to update.

Customs Fees and Import Taxes

We are not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, etc.), but we collect VAT on your behalf.

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us at hello@fruza.store.